Pro Exterior Window Cleaning & Pressure Cleaning (“Pro Exterior,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
1. Information we collect
When you request a quote or book a service, we may collect:
- Contact information, including your name, email, phone number, and service address.
- Property and service details, including window counts, service selections, quote data, appointment preferences, access notes, and other instructions you provide.
- Communications between you and Pro Exterior by email, text, or phone.
- Basic technical and usage information from hosting, analytics, form, and scheduling providers.
2. How we use information
- Prepare, save, and deliver quotes.
- Schedule, confirm, and perform services.
- Send appointment confirmations, reminders, invoices, and service follow-ups.
- Respond to questions and requests.
- Send promotions only where you have provided the applicable consent.
- Improve the website, advertising, and services.
3. Text messaging program
If you provide a phone number and check an SMS consent box, we may send messages related to a quote, appointment, confirmation, reminder, follow-up, or—only if you separately opt in—promotional offer.
- Consent is optional and is not a condition of purchase or receiving a quote.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out or HELP for help.
- You may also contact us at (305) 399-6372 or johnk@proexteriorwindowcleaning.com.
- Carriers are not liable for delayed or undelivered messages.
4. How we share information
We do not sell personal information. We may share information with:
- Service providers that operate our hosting, CRM, scheduling, communications, analytics, advertising, or payment tools, solely for the work they perform for us.
- Legal authorities when required by law or necessary to protect legal rights and safety.
Text-messaging opt-in data and consent are never shared with third parties or affiliates for their marketing or promotional purposes.
5. Cookies, analytics, and advertising
Our website and service providers may use cookies or similar technologies to measure website use, understand advertising performance, prevent abuse, and create audiences for relevant advertising. These tools may collect device, browser, referral, page-view, and interaction information.
You can control cookies through your browser. You may also review industry opt-out choices through YourAdChoices and the NAI opt-out page.
6. Retention and security
We retain information as needed to deliver services, keep business records, and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission method is completely secure.
7. Your choices
- Reply STOP to stop SMS messages.
- Use the unsubscribe link in a marketing email.
- Contact us to request access, correction, or deletion of personal information where applicable.
8. Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes and contact
We may update this policy. The date above reflects the latest revision. Questions may be sent to johnk@proexteriorwindowcleaning.com or (305) 399-6372.